Royal Mail Lead Generator - RMLG004
Contact Centre
Warrington
Not aligned to specific channel
CPM are offering an exciting opportunity to join a newly formed team working with our long-established client, Royal Mail on a fixed term basis.
What will I be doing?
As part of this extremely fast-paced role, you will be instrumental in supporting the client in building and growing their Customer base in a specific product areas. Working in a B2B telephone sales environment you will be responsible for calling a provided prospect base, successfully navigating the business to identify and speak to key decision makers and using highly effective questioning to understand their current and future needs. You will then need to identify the relevant opportunities and gain agreement to contact from a member of the Sales team to discuss further via phone. You will constantly seek to deliver and exceed targets, have a strong focus on meeting and exceeding client expectations and have a high drive for delivering an exceptional customer experience.
Attention to detail will be essential as you will be using the Clients CRM to build an opportunity pipeline through assessments of prospects, gathering information on current needs and competitors to be added back to the CRM accurately and the generation of valid opportunities against a defined criteria. The information you update on the CRM will be key to driving the ongoing marketing strategy, so it needs to be right first time, every time.
You will be required to represent the voice of the customer by feeding insight back into the business to build better customer solutions for the future and help shape internal processes to develop a best in class solution for our client.
This will be a fast-paced team focused on continuous improvement through regular change offering a great challenge for interested applicants.
We would love to hear from people who:
• Have previous experience within a B2B sales, appointment setting or lead generation role ideally within a contact centre environment
• Are Highly competent navigating a CRM quickly and efficiently
• Have a proven track record of consistently over delivering against stretching targets
• Have good administration, planning and organisation skills with incredible attention to detail
• have a good level of verbal and written communication
• Are able to build effective working relationships with both your team and external client team
What is in it for me?
£18,500 basic salary plus £4,625 performance related bonus PRO RATA. Working 37.5 hours per week Monday to Friday. Free parking, great public transport links. In return for your enthusiasm and professionalism, we will give you great training to help you develop and be your best.
If you feel that this is the role for you please apply today!
CPM IS AN EQUAL OPPORTUNITIES EMPLOYER
What will I be doing?
As part of this extremely fast-paced role, you will be instrumental in supporting the client in building and growing their Customer base in a specific product areas. Working in a B2B telephone sales environment you will be responsible for calling a provided prospect base, successfully navigating the business to identify and speak to key decision makers and using highly effective questioning to understand their current and future needs. You will then need to identify the relevant opportunities and gain agreement to contact from a member of the Sales team to discuss further via phone. You will constantly seek to deliver and exceed targets, have a strong focus on meeting and exceeding client expectations and have a high drive for delivering an exceptional customer experience.
Attention to detail will be essential as you will be using the Clients CRM to build an opportunity pipeline through assessments of prospects, gathering information on current needs and competitors to be added back to the CRM accurately and the generation of valid opportunities against a defined criteria. The information you update on the CRM will be key to driving the ongoing marketing strategy, so it needs to be right first time, every time.
You will be required to represent the voice of the customer by feeding insight back into the business to build better customer solutions for the future and help shape internal processes to develop a best in class solution for our client.
This will be a fast-paced team focused on continuous improvement through regular change offering a great challenge for interested applicants.
We would love to hear from people who:
• Have previous experience within a B2B sales, appointment setting or lead generation role ideally within a contact centre environment
• Are Highly competent navigating a CRM quickly and efficiently
• Have a proven track record of consistently over delivering against stretching targets
• Have good administration, planning and organisation skills with incredible attention to detail
• have a good level of verbal and written communication
• Are able to build effective working relationships with both your team and external client team
What is in it for me?
£18,500 basic salary plus £4,625 performance related bonus PRO RATA. Working 37.5 hours per week Monday to Friday. Free parking, great public transport links. In return for your enthusiasm and professionalism, we will give you great training to help you develop and be your best.
If you feel that this is the role for you please apply today!
CPM IS AN EQUAL OPPORTUNITIES EMPLOYER
This vacancy is closed to applications.