Field Support Co-ordinator A002

CPM is thrilled to announce an opening for the position of Field Support Coordinator within our Asda team. This is a permanent part-time role, requiring 11 hours of work split across Wednesday 6:00pm - 12:00am and 
Thursday: 6:00pm - 11:00pm. The responsibilities include offering telephone or video call assistance to colleagues during their Media visits in-store and completing online audits and data analysis to drive improvements. £14.50 per hour, accompanied by a range of benefits!  

Ideal location: Nottingham, United Kingdom, NG1

This role is home based, but you will need to travel to local stores to conduct audits/store visits. 

Key Responsibilities:  

• Be on point during agreed working hours, to provide telephone or video support to colleagues in the field with general support queries around media implementation. 
• Audit store or colleague performance through online virtual audits or data analysis. 
• Ensure the delivery of online virtual audits in line with the targets set. 
• Communicates audit findings by completing a final survey report, discussing findings with Compliance Manager and Field Management Team. 
• To keep fully up to date on client businesses, objectives and marketplace, to enable business focused discussion and proposal of proactive solutions.  

Skills and knowledge needed for this role:  

• Effective organization and adept time management skills are essential for success in this role. 
• Strong communication skills, both verbal and written, are necessary to fulfil the demands of interacting with both CPM internal stakeholders and clients effectively.  
• Proficiency with technology, encompassing various devices such as phones, iPads, laptops, and computer/phone applications, is indispensable for this position.  
• Demonstrated problem-solving abilities coupled with an innovative mindset, particularly in high-pressure situations, will guarantee smooth operations at the store, with assistance from colleagues, in-store contacts, and office support. 
• Being a self-starter with a positive disposition is essential 

Ideally the successful candidate will have:  

• Compliance / Auditor experience  
• Supervisory experience would be an advantage. 
• Worked in a grocery environment would be an advantage.  

Key Information: 

• £14.50 per hour PAYE 
• This is a permanent part time role working 8 hours, to be worked over 2 days. 
• Wednesday: 6:00pm - 12:00am and Thursday: 6:00pm - 11:00pm
• You will be required to work from home 
• We will provide you with a company laptop and mobile phone. 

CPM values diversity and is committed to being an equal opportunities employer. Our success is built on a foundation of diverse talents encompassing various backgrounds, skills, and capabilities. Our collaborative environment fosters the sharing and celebration of great ideas and achievements.