Client Service Executive
Office
Samsung
Not aligned to specific channel
Are you looking for the next step in your career? Would you like a challenging and diverse position where you will stand up and be counted? We have a fantastic opportunity to join our team as a Client Service Executive who will provide support sales and operational support for our Samsung team. This role will directly report into a Senior Account Manager who will support and develop you to be your best self! We offer an excellent basic salary up to £30k, depending on experience. Fixed term up to 1 year.
Ideal location: Egham, United Kingdom, TW20
As a Client Service Executive you will be required to take a key role in the team. You will be an extremely good operator, with creative intelligence and strength analytically. Agency experience is a preferable along with experience of client interactions.
The environment will be fast moving with priorities sometimes changing at short notice and you will need to take a structured approach to planning ahead whilst ensuring that you remain totally focussed on the day to day delivery.
.
What will you be doing?
• Effective diary and email management.
• Take a leading role in dealing with all client issues, seeking resolutions/information in a timely manner.
• Be competent to deal at speed with day to day admin to enable assisting on wider strategic projects.
• You will be client interfacing and be comfortable liaising with key client contacts on a day to day basis.
• Pulling reports from in-house systems to provide insight into the operation.
• Po-actively seek out opportunities and keep abreast of latest seasonal initiatives & new product developments.
• Be a multitasking ninja as the account is fast moving with priorities changing at short notice and you will need to take a strategic approach to planning ahead whilst ensuring that you remain totally focused on the day to day delivery.
Skills, Knowledge and Experience Required?
• Client interactions daily, both digitally and F2F.
• You will be able to demonstrate solid internal stakeholder engagement skills and establish strong working relationships with key client contacts daily.
• You will be an extremely good operator, with creative intelligence and strength analytically.
• Have an open, friendly & adaptable approach to the day to day with the ability to interact with a mixture of key client personnel such as the National Account Managers & Multiple Account Execs.
• Highly proficient in Outlook, Excel & PowerPoint
• Comfortable in challenging the norm and suggesting alternatives
• Competent and comfortable at presenting at client meetings/forums.
• Demonstrate a good level of commercial understanding in order to make informed decisions.
• Resilience and the ability to keep on top of multiple projects & communicate status.
• You will be pro-active by nature, key to all new business projects and propositions that may be on a tight turnaround.
• Knowledge of the retail landscape and the digital environment would be beneficial.
• Working knowledge of the Field Marketing Arena desirable.
Travel: There will be travel to our Training Centre in Egham required as well as ad-hoc travel to the CPM office in Thame and other field locations based on need.
Hours: 9am-5.30pm Mon-Fri - Be prepared to support flexible working hours as & when needed by the Client/Client Service Manager.
If the above sounds like a bit of you, get in touch!
We are an accredited Investors in People Gold award company and place great importance on the training and development of our people. We work in a collaborative environment where great ideas and achievements are shared and celebrated.
CPM are an equal opportunities employer we depend on having diverse talent with a range of backgrounds, skills and capabilities.
#LI-KH1
Ideal location: Egham, United Kingdom, TW20
As a Client Service Executive you will be required to take a key role in the team. You will be an extremely good operator, with creative intelligence and strength analytically. Agency experience is a preferable along with experience of client interactions.
The environment will be fast moving with priorities sometimes changing at short notice and you will need to take a structured approach to planning ahead whilst ensuring that you remain totally focussed on the day to day delivery.
.
What will you be doing?
• Effective diary and email management.
• Take a leading role in dealing with all client issues, seeking resolutions/information in a timely manner.
• Be competent to deal at speed with day to day admin to enable assisting on wider strategic projects.
• You will be client interfacing and be comfortable liaising with key client contacts on a day to day basis.
• Pulling reports from in-house systems to provide insight into the operation.
• Po-actively seek out opportunities and keep abreast of latest seasonal initiatives & new product developments.
• Be a multitasking ninja as the account is fast moving with priorities changing at short notice and you will need to take a strategic approach to planning ahead whilst ensuring that you remain totally focused on the day to day delivery.
Skills, Knowledge and Experience Required?
• Client interactions daily, both digitally and F2F.
• You will be able to demonstrate solid internal stakeholder engagement skills and establish strong working relationships with key client contacts daily.
• You will be an extremely good operator, with creative intelligence and strength analytically.
• Have an open, friendly & adaptable approach to the day to day with the ability to interact with a mixture of key client personnel such as the National Account Managers & Multiple Account Execs.
• Highly proficient in Outlook, Excel & PowerPoint
• Comfortable in challenging the norm and suggesting alternatives
• Competent and comfortable at presenting at client meetings/forums.
• Demonstrate a good level of commercial understanding in order to make informed decisions.
• Resilience and the ability to keep on top of multiple projects & communicate status.
• You will be pro-active by nature, key to all new business projects and propositions that may be on a tight turnaround.
• Knowledge of the retail landscape and the digital environment would be beneficial.
• Working knowledge of the Field Marketing Arena desirable.
Travel: There will be travel to our Training Centre in Egham required as well as ad-hoc travel to the CPM office in Thame and other field locations based on need.
Hours: 9am-5.30pm Mon-Fri - Be prepared to support flexible working hours as & when needed by the Client/Client Service Manager.
If the above sounds like a bit of you, get in touch!
We are an accredited Investors in People Gold award company and place great importance on the training and development of our people. We work in a collaborative environment where great ideas and achievements are shared and celebrated.
CPM are an equal opportunities employer we depend on having diverse talent with a range of backgrounds, skills and capabilities.
#LI-KH1
This vacancy is closed to applications.