PSA -Part time Communicator - PSAC013

Contact Centre
Not aligned to specific channel
Are you looking for your next exciting career change? We are currently looking for a part-time communicator to join our PSA contact centre team based in Thame. We are looking for candidates who can work 18.75 hours a week 6pm-10pm worked over 5 days between Monday- Sunday on a rota basis. We offer a great package that includes a salary of £19,000 pro rata, an amazing employee benefit package and real opportunities for progression

What will I be doing?
We are looking for an experienced Communicator with a passion for delivering outstanding customer service with a great ‘can-do’ attitude.
As a Communicator you will be providing an exceptional customer experience, through effectively responding to enquiries through a variety of communication channels, as determined by client needs in a consistent, high quality manner ensuring that you are hitting all targets and metrics set by CPM and the Client you are working on behalf of.

Why work for us?
CPM are a great company to work for! Established over 80 years ago, we have offices in Thame, Warrington and Leeds and we employ thousands of people across the U.K. With the support of your Team Leader, you will be encouraged to be the very best you can be. You will have access to great training and personal development tools. In addition, CPM really value their employees and many of our contact centre agents have been promoted and are now working in other roles or areas of the business.

Whilst you will have targets and expectations on how many calls you answer and the quality of the information you are giving customers, these are easily achievable for the team if you enjoy being busy and pride yourself on doing a great job. The aim of every call is for the customer to leave it happy and feeling they have been given a professional and helpful service.

We would love to meet people who:
• Have experience of working in a fast-based customer focused environment
• have outstanding communication and administration skills with a keen eye for detail
• Have the ability to deal calmly and professionally with challenging calls
• Have a passion for exceptional customer service

What’s in it for me?
• Salary: £19,000 pro rata
• Sports and Social club
• On site restaurant
• Option to buy and sell holiday after qualifying period
• Discounts for selected local gyms and pubs
• Free on site parking

If that sounds like you please apply today!
CPM are an equal opportunities employer.

This vacancy is closed to applications.