Shared Services - Communicator - SSCOMM001

Contact Centre
Not aligned to specific channel
Are you looking for your next career move? Do you love working in a fast paced-customer focused environment? Then look no further we have the job opportunity for you! We are currently looking for a shared services communicator to join are contact centre team based in Thame. We offer a great package including a salary of £17,166 per annum, working hours of 8.30am-5.30pm Monday -Sunday on a rota basis, flexible employee benefits that can be tailored to meet your individual needs and much more!!

What will I be doing?
As a shared services communicator you will be working across 4 different campaigns providing an exceptional customer service across a variety of channels including telephone calls, emails and live cha, by responding to enquiries and complaints in a timely manner ensuring all issues are resolved effectively and positively.
Administration task will also form a core part of your role, with daily tasks including updating spreadsheets, sending email responses, post, compensatory vouchers etc.
With the support of your Team leader, wider team members and bespoke training programmes you will become a product expert which will unable you to meet customers needs and all SLA’a and KPI’s.

We would love to speak to people who:
• Are passionate about providing excellent customer service
• Have exceptional communication and administrative skills
• Have previous experience of working in a fast-paced customer focussed environment
• Are proactive with a can-do attitude

What’s in it for you?

• Salary £17,166
• 37.5 hours a week to be worked Monday- Sunday 8.30am-5.30pm on a rota basis
• 22 days holiday plus bank holidays
• Excellent employee benefits

As well as the above CPM value all of their employees and you will have access to real opportunities for progression.

So if you think you could be the next addition to our team don’t delay apply today!
CPM are an equal opportunities employer

This vacancy is closed to applications.