PSA - Inbound Communicator - PSAC019
Contact Centre
Thame
Not aligned to specific channel
We have an exciting opportunity for an experienced Communicator to join our CPM contact centre team working on behalf of PSA.
We offer a great package that includes a salary of £19,000, an amazing employee benefit package and real opportunities for progression.
What will I be doing?
As a Communicator you will be providing an exceptional customer experience, through effectively responding to enquiries through a variety of communication channels including emails, telephone calls and live chats ensuring that every customer gets all of the information they require in a timely and professional manner.
Whilst you will have targets and expectations on how many calls you answer and the quality of the information you are giving customers, these are easily achievable for the team if you enjoy being busy and pride yourself on doing a great job.
We would love to speak with people who:
• Have experience of working in a fast-based customer focused environment
• Have outstanding communication skills, both verbally and written
• Are confident in dealing calmly and professionally with challenging calls
• Have a passion for exceptional customer service
• Have strong administrative skills with a keen eye for detail
•Have a professional outlook, self-confident with a ‘can do’ attitude
• Are a strong team player with working knowledge of excel and Microsoft word
What’s in it for me?
• Salary: £19,000
• 22 Days holiday +bank holidays (increasing 1 Day a year capped at 31)
• 37.5 hours per week hours to be worked on a rota basis Monday -Sunday 8.30am-10pm (5 days a week)
• Sports and Social club
• On site restaurant
• Option to buy and sell holiday after qualifying period
• Discounts for selected local gyms and pubs
• Free on-site parking
Don’t delay, apply to join our award-winning team today!
CPM ARE AN EQUAL OPPORTUNITIES EMPLOYER
We offer a great package that includes a salary of £19,000, an amazing employee benefit package and real opportunities for progression.
What will I be doing?
As a Communicator you will be providing an exceptional customer experience, through effectively responding to enquiries through a variety of communication channels including emails, telephone calls and live chats ensuring that every customer gets all of the information they require in a timely and professional manner.
Whilst you will have targets and expectations on how many calls you answer and the quality of the information you are giving customers, these are easily achievable for the team if you enjoy being busy and pride yourself on doing a great job.
We would love to speak with people who:
• Have experience of working in a fast-based customer focused environment
• Have outstanding communication skills, both verbally and written
• Are confident in dealing calmly and professionally with challenging calls
• Have a passion for exceptional customer service
• Have strong administrative skills with a keen eye for detail
•Have a professional outlook, self-confident with a ‘can do’ attitude
• Are a strong team player with working knowledge of excel and Microsoft word
What’s in it for me?
• Salary: £19,000
• 22 Days holiday +bank holidays (increasing 1 Day a year capped at 31)
• 37.5 hours per week hours to be worked on a rota basis Monday -Sunday 8.30am-10pm (5 days a week)
• Sports and Social club
• On site restaurant
• Option to buy and sell holiday after qualifying period
• Discounts for selected local gyms and pubs
• Free on-site parking
Don’t delay, apply to join our award-winning team today!
CPM ARE AN EQUAL OPPORTUNITIES EMPLOYER
This vacancy is closed to applications.