Regional Support Colleague - RSC002

Permanent Field
Not aligned to specific channel
CPM are an award winning, omnichannel, outsourced sales agency, with a proven track record for increasing sales through our specialist field marketing, contact centre and digital marketing solutions. To help directly drive our success we are looking for a home-based Regional Support Executive to ensure that our field-based colleagues are booked to complete work on the correct day and to a high standard. £21k per annum + company bonus scheme

Ideal location: Birmingham

What you would be doing day to day?
You will be working from home, checking where team managers have potential gaps in field coverage for either auditing, merchandising or sales activities. You will pro-actively contact field staff on our database, via phone and email, to encourage them to pick up the work to close these gaps and keep team managers aware of progress, sometimes working to very tight deadlines.

Ensuring that any point of sale schedule for delivery makes it to store, tracking deliveries and managing proof of delivery documents.

Take responsibility for communication with the wider operations teams and internal recruitment to cover gaps in coverage

Occasional travel for team meetings required

You would enjoy this role if:
• You have great communication skills and enjoy working with a variety of people
• You can work independently from home, to short deadlines
• Are passionate about delivering great results
• You have great planning and organisation skills

Why work for us?
Great package offered £21,000.00 per annum, company bonus scheme and pension scheme.

CPM have a fantastic working environment and culture and have been recognised for their first-class training and development through the Investors in People – Gold award.

As a regional support executive, flexibility and passion will be key to success in this role.

CPM are an equal opportunities employer
Experience of completing home based bookings, being a home based recruitment booker, home based customer service roles or previous customer service experience would be advantageous in this role.

This vacancy is closed to applications.