Premier Foods Customer Service Advisor - PFCSA004

Contact Centre
Thame
Premier Foods PLC
Not aligned to specific channel
Calling all Customer Service Advisors!! We have an exciting new opportunity to join our Contact Centre team based here in Thame working for some of the biggest and most successful consumer companies in the UK. We offer an excellent package including a salary of £17,500, working hours of Mon-Fri 9am-5pm and amazing employee benefits which include access to discounted social events, summer ball and free on-site parking to name a few.

What will I be doing?
As a Customer Service Advisor you will communicate with customers through a variety of communication channels including phone, email, live chat and social media platforms providing an exceptional service first time every time.
Through the support of your team manager, team colleagues and bespoke training programmes you will become a ‘product expert’ ensuring that all customers are dealt with in a professional and timely manner, making sure to resolve any issues that they may have with care and enthusiasm. The role will also involve administration tasks including updating CRM systems, data entry into excel, managing post in and out, letter writing and email.

We would love to talk to people who:
• Are passionate about providing excellent customer service
• Have exceptional communication and administrative skills
• Are confident and have a professional telephone manner
• Enjoy working in a fast-paced customer focussed environment

What’s in it for me?
• Salary £17,500
• 37.5 hours a week to be worked Monday- Friday 9am-5pm
• Excellent employee benefits

As well as the above CPM value all of their employees and you will have access to real opportunities for progression.
So if you think you could be the next addition to our team don’t delay apply today!
CPM are an equal opportunities employer