Royal Mail Sales Executive - RMSE001

Contact Centre
Royal Mail
Our people come first. Join our award winning team at our call centre in Warrington. Additional benefits include: Work life balance (no weekends), Sports & Social club, training and development, free parking and a focus on health and well-being. You could earn up to £20,500 PA with an additional performance related bonus.

Are you seeking an exciting B2B sales opportunity (warm leads) within an award winning team that offers clearly defined structured progression?
We are a sociable team, lots of opportunity for nights out, we also give back to the local community and are active in assisting groups who might need our support. We are looking for you if you have a proven track record as a Sales executive (Warm leads b2b sales). Our business is all about our people and it’s crucial that we attract and retain the right talent.
The Royal Mail campaign itself has been shortlisted for, and won, awards at the National Sales Awards.
What will I be doing?
Your role will be to respond to customer sales queries quickly and effectively to generate sales and revenue for the client Royal Mail. You will need to be a product expert and bring the highest levels of motivation to exceed your customers’ expectations, providing an experience which is second to none. You will constantly seek to deliver and exceed targets, have a strong focus on meeting and exceeding client expectations and resolving their issues and have a high drive for delivering an exceptional customer experience. Your role will be to maximize new revenue opportunities and deliver key initiatives. You will be required to work closely with other teams and divisions within Royal Mail to deliver an area sales plan.
This is a fast-paced environment which requires the ability to embrace ongoing training and development.
Employment in this role is subject to a CRB check.
Although the opportunity is initially a 6 month contract, there is real opportunity to develop within the role and extend this to a more permanent role.

You would enjoy this role if you have/are:
• Experience within a sales and service role ideally within a contact centre environment
• Proven track record of consistently over delivering against targets
• Good administration, planning and organisation skills
• Good level of verbal and written communication
• Experience of pipeline management would be desirable
• Educated to GCSE/O-Level standard including Maths and English
• Able to build effective working relationships with both your team and external client team
• Able to demonstrate that you live CPM’s values, possess strong self-belief, able to self-manage and constantly drives for improvement

What is in it for me?
£20,500 basic salary plus performance related bonus (pro rata) 6 month contract (with possibility of extension). Plus, a generous paid holiday entitlement. Working 37.5 hours per week Monday to Thursday between 08.00 – 17.30 & Friday between 08.00 - 16.15. Free parking, great public transport links. In return for your enthusiasm and professionalism, we will give you great training to help you develop and be your best. Closing date for applications Friday 17th May
If this sounds like your ideal role, then please apply now!

CPM are an equal opportunities employer