Greenstar Customer Service Communicator GSCUST02

Contact Centre
Want a job where the company really values you? Fed up of working weekends or nights in a job with no perks? We have some great call centre communicator jobs at CPM Warrington, working weekdays only and you will get 22 days paid holiday, onsite parking and access to some great social events. Join our lively team now!

What will you be doing?
Your working days are Monday to Friday, working shifts between 8am and 6pm. Based at our call centre in Warrington, you will be working as part of a team of communicators. Using state of the art communications systems you will spend your day taking calls from our clients’ customers. We will give you full training on how to handle the calls, so you are confident and have the tools to be able to give all callers a great customer service experience.

Whilst you will have targets and expectations on how many calls you answer and the quality of the information you are giving customers, these are easily achievable for the team if you enjoy being busy and pride yourself on doing a great job. The aim of every call is for the customer to leave it happy and feeling they have been given a professional and helpful service.

You would enjoy this role if you:
• Are seeking a better work/life balance
• Want to be part of an award-winning, supportive team, who also like to have fun!
• Like listening to people so you can really understand them, enabling you to find the right solutions.
• Have a flair for customer service - whether you have been in a similar role before or if you always strive to achieve your personal best, this is a job you can really showcase your customer care skills in.
• Enjoy working in a busy, dynamic team environment – our contact centres are never quiet!

Why work for us?
CPM are a great company to work for! We have offices in Warrington, Thame and Leeds and we employ thousands of people across the U.K. With the support of your manager, you will be encouraged to be the very best you can be. You will have access to great training and personal development tools. In addition CPM really value their employees and many of our contact centre communicators have been promoted and are now working in other roles or areas of the business.

A great example is Tom, who started his CPM career as an agent in the contact centre selling energy. He quickly moved onto another exciting campaign in the finance sector, swiftly followed by a stint of selling water utilities to the B2B sector. Tom continued to showcase his diverse skills and flexibility by quickly adapting to multiple campaigns. We enrolled him on our internal development programme “Best Yourself” and then on our Talent programme “Grow Our Own”. Less than 2 years since joining CPM, Tom is already a Team leader and has a great future at CPM.

In return for your dedication to customer service, in addition to great training and career opportunities, we will give you:-

• £16,500PA basic salary
• 37.5 hours per week work, Monday to Friday between 8am – 6pm.
• A generous paid holiday entitlement of 22 days per annum plus bank holidays
• Free parking (and great public transport links)
• Access to a company pension scheme, employee social events and a free Christmas party!

Don’t delay, apply to join our award winning team today!
CPM are an equal opportunities employer

This vacancy is closed to applications.